Refund policy

Returns & Refunds Policy

We do not accept returns or offer refunds for change-of-mind purchases. All sales are final.

Defective, damaged, or incorrect items

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us immediately at support@littlepaws.online with your order number and clear photos of the issue.

Once we review and approve your claim, we will issue a full refund to your original payment method. Refunds are processed within 10 business days after approval; your bank or card provider may take additional time to post the refund.

Non-refundable items

Refunds are not available for items that are:

  • Unwanted or no longer needed

  • Used, worn, washed, or not in their original condition and packaging

  • Purchased on sale

  • Gift cards

  • Perishable goods, custom or personalized products, personal-care goods, hazardous materials, flammable liquids, or gases

European Union customers

If your order is shipped to the European Union, you may have a legal right to cancel or return your order within 14 days of delivery, subject to applicable law. To request this, contact support@littlepaws.online.

For any questions, contact us at support@littlepaws.online.